Become an OP customer

As an OP customer, you get all your banking and insurance services under one roof, making your daily use of services easier.

Once you've become our customer, you can also become an OP cooperative bank owner-customer and get benefits and valuable OP bonuses. As an owner-customer, you get discounts on banking, insurance and savings and investment services – and will have more to spend on other things.

  • Thinking of switching banks?

    Learn more about the banking services we offer and explore services that suit your life situation. If you want to transfer your home loan to OP or apply for a new home loan, start by filling in a loan application.

    Apply for a home loan

  • Switching your bank to OP

    When you want to switch your banking services to OP, become our customer digitally. We will assist you with practical matters and ensure that the process of transferring banks is as simple as possible for you.

  • Transferring services

    After you become our customer, you can sign a power of attorney for transferring your services when meeting with us. We will move your services to OP as planned, and if necessary, ensure that transactions through your current bank are stopped. On the date specified in the power of attorney, your old bank will terminate the services and transfer your funds to your new OP account to use for a home purchase, for example.

Become our customer digitally

You will get access to a Current Account, OP's user ID and diverse digital services, as well as a payment card.

You can submit an application digitally if

  • you are of age
  • you have banking user IDs at a Finnish bank
  • you are a citizen of the European Economic Area (EEA) or a dual citizen who holds citizenship in Finland and another EEA country
  • you have a permanent address and domicile in Finland
  • your credit history is in order, and you do not have a voluntary credit ban
  • your name or personal identity code are not on a sanctions list.

Did you get a message from us and come to get your user ID?

Get a username Become our customer digitally

Enable banking services for a child

Are you setting up banking services for a child? You can open a Current Account and order a card and a banking user ID for your child through an online application. Banking services are free of charge for children.

You can submit an application digitally if

  • the child has a personal identity code and name
  • you have an OP user ID and other guardians have banking user IDs at a Finnish bank
  • the child has a permanent address and domicile in Finland
  • the name or personal identity code of the child or guardian is not on a sanctions list.

To order a card or banking user ID, the child must have a personal phone number and a valid Finnish identity card or passport.

Learn more about services

Do you need a Finnish bank account and online user ID for banking services?

If you have recently moved to Finland, begin opening your banking services in the op.fi service. When you become OP's customer, you may receive a Current Account, banking user IDs for the digital services and a payment card.

You can use the form to send us information before your appointment with us at a bank branch. To activate banking services with OP, you must be aged 18 or over.

Learn more about banking services for persons who have moved to Finland

 

Do you have any further questions?

If you can't open a customer relationship digitally or need our experts' help, you can book an appointment with a branch. You can also check out our website for answers to frequently asked questions about becoming our customer and switching banks.

Book an appointment Read answers to frequently asked questions about becoming our customer and switching banks

Do you have other loans you want to transfer to OP? Explore the options we offer and start transferring your loans by filling in a loan application.

Learn more about transferring loans

We also offer all the banking and insurance services your company needs. As our new corporate customer, the Corporate Services Starter Package is available to you, enabling you to conveniently manage your companys banking matters.

Learn more about our services for businesses

Looking for information about statutory basic banking services?

All consumers with a legal residence status in an EEA country have a statutory right to basic banking services. The services include

  • Basic Payment Account
  • OP Basic payment card
  • OP's user ID and limited digital services
  • ability to deposit and withdraw cash, as well as carry out transactions

You can get access to these services by booking an appointment at an OP cooperative bank. You need to have a personal ID document accepted for banking purposes.

Read more about personal ID documents we accept Book an appointment at an OP cooperative bankRead more about our basic banking services